Process Intelligence & AutomationBusiness Performance Optimization

Efficiency and productivity improvements through data-driven insights and process optimization.

A process lead looking down over parcel sorting lines from a walkway
Grey: the process before. Marked: the longest wait. Below: cycle time.

Everything in Process Intelligence & Automation

Open a capability to see what it covers, where to start and the work behind it.

Continuous improvement that outlives the consultants: a measurement baseline, a change cadence your team owns, and a way to prove a change worked before it is rolled out further.

Work
No case study published yet

Ways to start

Named, fixed-scope engagements. Every one has a duration, a named deliverable and an exit, and you keep what we build whether or not you continue.

  • Start here

    Automation Discovery Sprint

    Four weeks. We measure what your process costs today and hand back a ranked backlog, including the candidates we tell you not to automate.

    Duration
    4 weeks
    What you keep
    The backlog and the maps are yours whether or not you continue with us.
  • Diagnostic

    Process Mining Diagnostic

    Six weeks of event-log evidence answering where the cost actually sits, often upstream of the process you were told to fix.

    Duration
    6 weeks
    What you keep
    The mined model is yours, platform licence or not.
  • Rescue

    Automation Rescue

    Two weeks to audit an inherited bot estate that keeps breaking, stabilise the worst of it, and tell you what is worth keeping.

    Duration
    2 weeks
    What you keep
    You get the inventory even if you retire everything in it.
  • Retainer

    Managed Automation Care

    Monthly retainer covering monitoring, incident response and the change work that keeps automations alive as the systems underneath them drift.

    Duration
    Rolling, 3-month minimum
    What you keep
    Thirty days' notice, and the runbooks leave with you.

Bars drawn to scale: one block is one week.

What we build on

The platforms behind the practice, and the products we hold experience in.

How we see it

Continuous improvement that outlives the consultants: a measurement baseline, a change cadence your team owns, and a way to prove a change worked before it is rolled out further.

Tell us which process hurts.

Talk to a partner