Process Intelligence & AutomationProcess Design & Lean
Removing the steps before automating them, so you are not paying a robot to do work nobody needed.
Everything in Process Intelligence & Automation
Open a capability to see what it covers, where to start and the work behind it.
Handoff mapping, queue analysis and waste removal. Often the cheapest intervention on the table, and the one most projects skip.
- Start with
- Process Mining Diagnostic6 weeks
Ways to start
Named, fixed-scope engagements. Every one has a duration, a named deliverable and an exit, and you keep what we build whether or not you continue.
Diagnostic
Process Mining Diagnostic
Six weeks of event-log evidence answering where the cost actually sits, often upstream of the process you were told to fix.
- Duration
- 6 weeks
- What you keep
- The mined model is yours, platform licence or not.
Bars drawn to scale: one block is one week.
Case studies
Education20 h → 1 hProjectedweekly finance workFinance Automation Strategy for an Independent SchoolIndependent school and nursery · London · around 200 childrenRead the case
Retail Customer Service1dedicated mailbox as the triggerAutomated In-Flight Wifi Refund Processing for a UK Airline GroupAirline group · United Kingdom · dedicated mailbox for in-flight wifi refundsRead the case- More work like this, filtered for you in the case-study library.More case studies in this practice
What we build on
The platforms behind the practice, and the products we hold experience in.
How we see it
Handoff mapping, queue analysis and waste removal. Often the cheapest intervention on the table, and the one most projects skip.
Tell us which process hurts.
Talk to a partner