Banking & Financial ServicesFaster decisions, with an audit trail an examiner accepts.
High-volume, heavily regulated back-office work where the audit trail is not optional.
Today
With Emerant
What is changing in Banking & Financial Services
The pressures we hear from leadership teams in this sector, and the ones the work below answers.
Regulators ask how, not only what
Every automated decision has to be explainable to an examiner, so the audit trail is designed in from the first day.
Cost-to-income under pressure
Back-office volumes grow faster than headcount budgets. Reconciliation and onboarding are where the cost sits.
Onboarding is measured in minutes
Digital challengers set the bar. KYC and document checks are the queue customers notice first.
Legacy cores behind new channels
Modern front ends still meet decades-old systems, and the gap is filled by people re-keying data.
How we help in Banking & Financial Services
The capabilities behind our work here. Open one to see what you get, how to start and the result it moved.
Idempotency, replay, dead-letter handling and monitoring. The difference between an integration that runs for five years and one that needs a person watching it.
- Start with
- Integration Blueprint3 weeks
Case studies in Banking & Financial Services
Banking & Financial Services€30–40Mof internal investments trackedExecutive Investment Portal on ServiceNow for an Italian BankRetail and commercial bank · Italy · part of a European banking group, €30-40M internal investment portfolioRead the case
E-commerce Operations< 2 minto reconcile and book a full monthHigh-Volume E-Commerce Reconciliation and Accounting AutomationAccounting firm · Bulgaria · month-end for an online retailer with 1,000-1,500 orders a monthRead the case
Accounting & Bookkeeping600invoices booked in a single monthly runMulti-Channel Payment Reconciliation and Accounting Import AutomationAccounting firm · Bulgaria · books for an international data centre and hosting providerRead the case
Platforms in this work
n8n
Microsoft Excel
Microsoft SharePoint
Stripe
PayPal
Wise
Google DriveWays to start in Banking & Financial Services
Fixed-scope first steps we have run against exactly this kind of problem.
Start here
Automation Discovery Sprint
Four weeks. We measure what your process costs today and hand back a ranked backlog, including the candidates we tell you not to automate.
- Duration
- 4 weeks
- What you keep
- The backlog and the maps are yours whether or not you continue with us.
Start here
AI Readiness Assessment
Three weeks to separate the processes where AI changes the economics from the ones where it is an expensive way to run a rule.
- Duration
- 3 weeks
- What you keep
- You leave with a defensible position for the board, built or not.
Retainer
Managed Automation Care
Monthly retainer covering monitoring, incident response and the change work that keeps automations alive as the systems underneath them drift.
- Duration
- Rolling, 3-month minimum
- What you keep
- Thirty days' notice, and the runbooks leave with you.
Bars drawn to scale: one block is one week.
Inside Banking & Financial Services
- Banking OperationsAligning regulatory mandates with processes that can actually be run at volume.
- Customer Lifecycle ManagementOnboarding, servicing and offboarding, without the manual re-keying in between.
- Governance, Risk & ComplianceEvidence collected as the process runs, rather than assembled the week before an audit.
- LendingApplication through to servicing, with the decision points documented and reviewable.
- PaymentsException handling and reconciliation: the part of the payments lifecycle that still burns people.
Our view
Reconciliation, onboarding, lending operations and regulatory reporting share a shape: high volume, low tolerance for error, and an examiner who will ask how a decision was reached. We build for that last requirement first.
Bring us one process in Banking & Financial Services. We will tell you what it would take.
Not a proposal: a straight read on whether it is worth changing, what it costs and where it usually goes wrong in this sector.