Outcome
Remove manual handoffs
No more re-keying between systems that were never connected.
- Case studies
- 25
- Sectors
- 31
- Products
- 70
What this has moved
Measured on engagements built from this work, with the method shown in each case study.
- ~120group companies covered every monthOil and gas producer · United States · NYSE-listed, about 120 group companies
- 20+automations in productionListed multi-utility · Italy · five provinces, energy, water, waste and public services
- 1system for all procurement in scopeFood retail group · Netherlands · one of the world's largest food retailers, centres worldwide
Our work
What the work runs on
The products these engagements were built on, most used first.
Ways to start here
Fixed-scope engagements we have run against exactly this kind of problem.
Services that deliver it
The capabilities behind the engagements on this page.
- Process Intelligence & AutomationEvent data shows where a process waits, then we automate what is worth it: RPA, orchestration or a redesign.
- Digital TransformationModernisation sequenced around the systems of record you keep, with Power Platform, Dynamics and custom integration.
- Software EngineeringCustom software for the part of the process no platform covers, with tests, documented contracts and a proper handover.
- RPA & Business Process AutomationWorkflow optimization and automation using robotic process automation.
- Process Design & LeanRemoving the steps before automating them, so you are not paying a robot to do work nobody needed.
- Microsoft SolutionsPower Platform, Dynamics 365, Azure and Microsoft 365 implementation and integration.
- ERP/CRM IntegrationSystem integration and synchronization for unified business operations.
- Custom Software DevelopmentBuilt where the platform runs out, handed over so your team can keep it.
- Integration EngineeringThe interfaces between systems, treated as products with owners, versions and error contracts.
How we see it
Every time data is copied from one system into another by hand, the process gains a delay, a chance of error and a person whose job is to be the interface. Most of these handoffs exist because two systems were bought at different times and never connected.
We close them in order of preference: an API where one exists, a file or database integration where it does not, and a robot working the user interface only where nothing else is available. Each handoff we remove has an owner and an error path, so a failure is visible rather than silently skipped.
Talk to us
Tell us where this has to happen, and we will tell you what it would take.
Not a proposal: a read on whether the process you have in mind is worth automating at all, what it costs, and where it usually goes wrong.
25 case studies







