Outcome

Remove manual handoffs

No more re-keying between systems that were never connected.

Case studies
25
Sectors
31
Products
70

How we see it

Every time data is copied from one system into another by hand, the process gains a delay, a chance of error and a person whose job is to be the interface. Most of these handoffs exist because two systems were bought at different times and never connected.

We close them in order of preference: an API where one exists, a file or database integration where it does not, and a robot working the user interface only where nothing else is available. Each handoff we remove has an owner and an error path, so a failure is visible rather than silently skipped.

Talk to us

Tell us where this has to happen, and we will tell you what it would take.

Not a proposal: a read on whether the process you have in mind is worth automating at all, what it costs, and where it usually goes wrong.

25 case studies