All case studies & publications

Vendor Sub-Contractor Document Processing Automation

Anonymised engagement
Client
Organisation with a vendor and sub-contractor network · 4 document types in one flow
Department
Procurement

Invoices, time reports, time approvals and purchase orders from sub-contractors: four document types, four sets of rules, and every one left to manual handling is another chance for delay and error across the vendor relationship. We designed one reusable UiPath architecture that automates all four, with reporting and BI dashboards built on top.

A working model of the approach on sample data. It plays on its own and pauses when scrolled away; nothing here touches a live system.

The results

4
sub-contractor document types automated
Invoices, time reports, time approvals and purchase orders. Scope, not a saving.
1
reusable architecture for all four
One IPA design on UiPath, not a single-purpose bot. Scope, not a saving.
1
reporting and BI layer on top
Custom reporting and dashboards over the automation. Scope, not a saving.

The challenge

Our client works with a network of vendors and sub-contractors. Every engagement generates the same stream of paperwork: invoices, time reports, time approvals and purchase orders, each with its own format, its own rules and its own place in the approval chain.

There was no shared, reusable automation architecture behind that flow. Each document type was its own problem, which limited how consistently the work could be done and how far it could scale across document types and vendors.

What it was costing them

  • Four document types, four ways of working. Each type of document followed its own manual route, with its own rules and its own room for error.
  • Manual handling that does not scale. More vendors and more sub-contractors meant more of the same work, not better control.
  • Delay and error across the vendor relationship. Every document type left un-automated was another place for a late approval or a wrong figure to slip through.
Four document types, one shared architecture
  • Invoices → One reusable architecture
  • Time reports → One reusable architecture
  • Time approvals → One reusable architecture
  • Purchase orders → One reusable architecture

The approach

We acted as solution architect on an Intelligent Process Automation (IPA) implementation on UiPath, and designed one reusable architecture for the whole sub-contractor document flow rather than a single-purpose bot.

One architecture, four document types

Document typeIts place in the vendor relationship
InvoicesWhat the sub-contractor bills
Time reportsThe hours worked behind the bill
Time approvalsThe sign-off on those hours
Purchase ordersThe commitment the work is billed against

All four are automated on the same foundation.

Why one architecture instead of one bot per document

  • Consistency. The same design applies to every document type, so the rules are handled the same way across all four, not just for the busiest one.
  • Scale. A reusable design removes exactly what limited the manual process: every new document type or vendor builds on what is already there.
  • One thing to maintain. Improving the shared foundation improves every flow that runs on it.
  • Architect-level ownership. We owned the automation design, not just the bot-building.

Reporting on top

Custom reporting and BI dashboards are built over the automation, giving ongoing visibility of the sub-contractor document flow.

One UiPath architecture, with reporting on top
  • Four document types
  • Reusable UiPath IPA design
  • Reporting & BI dashboards

Technology

LayerWhat we used
Automation platformUiPath, Intelligent Process Automation
Automation logicCustom automation on one shared, reusable architecture
ReportingCustom reporting and BI dashboards

The outcome

No volumes, accuracy or time savings were recorded for this engagement, so the result is stated as scope, not savings.

BeforeAfter
Sub-contractor document typesFour, each handled on its own routeFour, automated on one shared architecture
Automation designNo shared, reusable architectureOne reusable UiPath IPA architecture
VisibilitySeparate from the document flowCustom reporting and BI dashboards on top of the automation
  • Four sub-contractor document types automated: invoices, time reports, time approvals and purchase orders.
  • One reusable architecture instead of a single-purpose bot.
  • Reporting and BI dashboards built on top of the automation for ongoing visibility.
  • Solution-architect-level ownership of the automation design.

The risk most teams miss

Teams often automate the busiest document type first and leave the rest manual. The process then still runs at the speed of its slowest manual step, and every further document type becomes a new project. Designing one architecture across all four removes that weak link from the start.

Built with

The tools this ran on, by the layer each one carried.

  1. Automation

Next step

Start the same conversation

Tell us the process that keeps breaking. We will come back with what it would take to fix it, what it would cost, and what we would measure.

Or write to us directly: •••••@•••••••.•••

  • A reply from a partner within one business day
  • Fixed scope and fixed fee, agreed before we start
  • The maps and the backlog are yours either way