ServiceNow
Enterprise workflow platform extended with custom modules.
Why us on this
Custom modules and portals on a client's existing ServiceNow instance, and robots that raise and update tickets in it.
Where we have run it
Listed multi-utility · Italy · five provinces, energy, water, waste and public services
Intelligent Automation Program for an Italian Multi-Utility
The security alert that matters is the one nobody had time to read. A listed Italian multi-utility was checking network alerts, telecom invoices and fuel-card statements by hand, each a place where a threat, an overcharge or a misused card could slip through. From 2020 to 2025 we built and ran a programme of 20+ UiPath robots, owned by a Centre of Excellence inside the company and reviewed quarterly with leadership.
20+automations in production
Retail and commercial bank · Italy · part of a European banking group, €30-40M internal investment portfolio
Executive Investment Portal on ServiceNow for an Italian Bank
€30-40 million of internal investments, and no single place where the CEO could see where the money went. The data sat in ServiceNow modules built for project teams, and every status update meant chasing a function for its own format. Now every initiative, its funding, state and progress sits on one executive page inside the bank's own ServiceNow.
€30–40Mof internal investments tracked
More in Low-code platforms
The other tools we reach for on the same kind of work.
Microsoft Power PlatformMicrosoft
Power Apps, Power Automate and Dataverse: Microsoft's low-code stack on one tenant.
BaserowBaserow
Open-source no-code database platform.
Talk to us
Already running ServiceNow?
Tell us what it is doing today and where it stops. We will say plainly whether we can move it, what that takes, and when it is the wrong tool for what you are trying to do.
