Insights

Field notes from delivery: what we measure, what we decline to automate, and why.

Technology transformation7 min read

You do not need to replace the system to fix the process

Most of the pain attributed to a legacy platform is actually in the gaps between platforms, and gaps are far cheaper to close than cores are to replace.

Tsvetan TopalovChief Executive OfficerOctober 12, 2026Read the article

Technology transformation6 min readThe two-week test before emerging tech enters a budgetIf it cannot survive one of your real processes for a fortnight, it will not survive a roadmap.October 12, 2026