Delivery Lead, AI Automation
Ivan Manoilov
Owns whether an automation is actually safe to switch on, and what happens in the first month after it is.
- 5+ in technology consulting, ~10 across IT
- Sofia, Bulgaria
- Bulgarian, English, German
Expertise
- End-to-end delivery
- Parallel runs & verification
- Finance & accounting operations
- Document-heavy processes
- Closed systems, no API
- Handover & production support
Experience
Delivery Lead, AI Automation
Emerant, Now
Senior Consultant
Technology consultancy, 2024 - Now
Consultant II
Technology consultancy, 2023 - 2024
Consultant
Technology consultancy, 2021 - 2023
Senior Software Support Engineer
ERP software channel, 2021 - 2022
Software Engineer
ERP software channel, 2020 - 2021
Support Specialist
Hosting provider, 2018 - 2019
Technical Specialist
Telecommunications operator, 2016 - 2018
Strategic priorities
Proof before production
A parallel run against real historical data, compared line by line, before anything takes over.
The first month after go-live
Hypercare, exception patterns and the fixes nobody scoped, owned rather than handed on.
Operating model, not bot count
Standing up the client’s own centre of excellence so the work continues without us.
Vision
Nothing goes live on a guess. It runs in parallel against your real history first, and you see the exceptions before the switch is thrown.
Selected work
Talk to Ivan
Write directly, or book a first conversation with the team.