The library
Case studies & publications
Everything we have shipped and everything we have written about shipping it, in one place. Filter by what you run, what you own, or what kind of thing you want to read.
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Public SectorOn-Premise AI Internal Audit AssistantAn agency paying out close to €1 billion a year in EU funds cannot afford an audit finding missed because an auditor was on day five of retyping a regulation into a spreadsheet. Nor can it send that material to a cloud AI. So we designed an AI that never leaves the building and cannot cite a law that does not exist.
Retail Customer ServiceEmail Triage and Agent-Assist Automation for a Car Rental CompanyEvery rental extension, cancellation or vehicle swap meant an agent clicking through screen after screen of Salesforce while the customer waited, and every email meant someone reading it just to work out what the customer wanted. We put UiPath robots behind the agents: emails for five request types sorted and actioned automatically, and the same requests on a call handled with one click.
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