# Emerant Technologies > Emerant Technologies is a Sofia-based AI and digital transformation consultancy. It takes clients from strategy to systems that run, across six practices: Data & AI, Process Intelligence & Automation, Digital Transformation, Cloud Services, Managed Services and Software Engineering. - Company: Emerant Technologies (EMERANT LTD.) - What we are: AI & Digital Transformation consultancy: strategy, delivery and run for the leaders who own the outcome. - Headquarters: blvd. Okolovrasten pat 487, fl. 3, 1853 Sofia, Bulgaria - Serves: clients across Europe; delivery in English and Bulgarian - Website: https://emerant.net (Bulgarian edition at https://emerant.net/bg) - Contact: https://emerant.net/contact - GitHub: https://github.com/emerant-technologies - Practices: Data & AI, Process Intelligence & Automation, Digital Transformation, Cloud Services, Managed Services, Software Engineering Key topics: AI and digital transformation, Data and AI, AI strategy, Agentic AI, Process intelligence, Process automation, Cloud services, Software engineering, Managed services, Microsoft Power Platform, UiPath, n8n, Celonis, Camunda. ## Services - [Data & AI](https://emerant.net/services/data-ai): Models, agents and extraction pipelines that go live with a measured baseline, an evaluation set and a path to a person for the hard cases. - [AI & Agentic AI Solutions](https://emerant.net/services/ai-automation): Intelligent automation and decision making powered by cutting-edge AI technologies. - [AI-Powered Document Processing](https://emerant.net/services/ai-document-processing): Transform your document workflows with high-accuracy extraction built on modern AI and OCR. - [Machine Learning Solutions](https://emerant.net/services/machine-learning): Custom ML models for business intelligence and predictive analytics. - [AI Strategy & Advisory](https://emerant.net/services/ai-strategy-advisory): Where AI genuinely changes the economics of a process, and where it is an expensive way to run a regex. - [Process Intelligence & Automation](https://emerant.net/services/process-intelligence): Event data shows where a process waits, then we automate what is worth it: RPA, orchestration or a redesign. - [RPA & Business Process Automation](https://emerant.net/services/rpa-automation): Workflow optimization and automation using robotic process automation. - [Process Analytics & Monitoring](https://emerant.net/services/process-analytics): Real-time performance insights and process mining for continuous improvement. - [Business Performance Optimization](https://emerant.net/services/performance-optimization): Efficiency and productivity improvements through data-driven insights and process optimization. - [Automation Discovery & Assessment](https://emerant.net/services/automation-discovery): A ranked, costed automation backlog built from how the work actually runs, not from a workshop wishlist. - [Process Design & Lean](https://emerant.net/services/process-design-lean): Removing the steps before automating them, so you are not paying a robot to do work nobody needed. - [Digital Transformation](https://emerant.net/services/digital-transformation): Modernisation sequenced around the systems of record you keep, with Power Platform, Dynamics and custom integration. - [Microsoft Solutions](https://emerant.net/services/microsoft-solutions): Power Platform, Dynamics 365, Azure and Microsoft 365 implementation and integration. - [Low-Code & No-Code Development](https://emerant.net/services/low-code-development): Rapid application development using modern low-code and no-code platforms. - [ERP/CRM Integration](https://emerant.net/services/erp-crm-integration): System integration and synchronization for unified business operations. - [Cloud Migration & Modernization](https://emerant.net/services/cloud-migration): Azure, AWS and Google Cloud migration and modernization services. - [Technology Strategy](https://emerant.net/services/technology-strategy): A sequence you can fund and defend, with the trade-offs written down rather than implied. - [Emerging Technology Labs](https://emerant.net/services/emerging-technology-labs): Time-boxed evaluation of technology that does not have a track record yet, with a kill criterion agreed before we start. - [Cloud Services](https://emerant.net/services/cloud-services): Cloud infrastructure provisioned as code, secured to a named standard and costed so the bill stays predictable. - [Cloud Infrastructure Setup](https://emerant.net/services/cloud-infrastructure): Scalable and secure cloud environments for your business applications. - [Cloud Security & Compliance](https://emerant.net/services/cloud-security): Enterprise-grade security solutions and compliance management. - [Cloud Cost Optimization](https://emerant.net/services/cloud-optimization): Reduce cloud spend with intelligent optimization strategies and honest attribution. - [Managed Services](https://emerant.net/services/managed-services): We run the automation we built, and what others built, with monitoring against an agreed response time. - [24/7 System Monitoring](https://emerant.net/services/system-monitoring): Proactive monitoring and alerting for maximum uptime and performance. - [System Maintenance](https://emerant.net/services/system-maintenance): Proactive maintenance and updates to keep your systems running smoothly. - [Performance Monitoring](https://emerant.net/services/performance-monitoring): Continuous system optimization and performance tracking. - [Managed Automation](https://emerant.net/services/managed-automation): Running the bots and workflows, ours or inherited, against an agreed response time. - [Software Engineering](https://emerant.net/services/software-engineering): Custom software for the part of the process no platform covers, with tests, documented contracts and a proper handover. - [Custom Software Development](https://emerant.net/services/custom-software-development): Built where the platform runs out, handed over so your team can keep it. - [Integration Engineering](https://emerant.net/services/integration-engineering): The interfaces between systems, treated as products with owners, versions and error contracts. - [Quality & Test Automation](https://emerant.net/services/quality-test-automation): Regression coverage for the processes you cannot afford to have break silently. ## Ways to start - [Automation Discovery Sprint](https://emerant.net/offers/automation-discovery-sprint): Four weeks. We measure what your process costs today and hand back a ranked backlog, including the candidates we tell you not to automate. - [AI Readiness Assessment](https://emerant.net/offers/ai-readiness-assessment): Three weeks to separate the processes where AI changes the economics from the ones where it is an expensive way to run a rule. - [Agent Pilot: one process to production](https://emerant.net/offers/agent-pilot): Six weeks, one process, an agent that actually goes live behind guardrails, with the evaluation harness to prove it works. - [Managed Automation Care](https://emerant.net/offers/managed-automation-care): Monthly retainer covering monitoring, incident response and the change work that keeps automations alive as the systems underneath them… - [Process Mining Diagnostic](https://emerant.net/offers/process-mining-diagnostic): Six weeks of event-log evidence answering where the cost actually sits, often upstream of the process you were told to fix. - [Automation Rescue](https://emerant.net/offers/automation-rescue): Two weeks to audit an inherited bot estate that keeps breaking, stabilise the worst of it, and tell you what is worth keeping. - [Integration Blueprint](https://emerant.net/offers/integration-blueprint): Three weeks mapping the systems, the data contracts and the failure modes, before anyone writes integration code. - [Emerging Tech Sprint](https://emerant.net/offers/emerging-tech-sprint): Two weeks testing one emerging technology against one of your real processes, ending in a recommendation you can act on or drop. ## Case studies - [EnergyLink Invoice Reconciliation Automation for a US Oil Producer](https://emerant.net/case-studies/energylink-invoice-reconciliation-automation-us-oil-producer): Energy & Utilities: ~120 group companies covered every month - [Intelligent Automation Program for an Italian Multi-Utility](https://emerant.net/case-studies/intelligent-automation-program-italian-multi-utility): Energy & Utilities: 20+ automations in production - [Power Platform Procurement System for a Global Food Retailer](https://emerant.net/case-studies/power-platform-procurement-system-global-food-retailer): Retail & E-commerce: 1 system for all procurement in scope - [SAP and Esker Invoice Integration for a Luxury Fashion House](https://emerant.net/case-studies/sap-and-esker-invoice-integration-luxury-fashion-house): Retail & E-commerce: 7 sister companies in one routine - [Executive Investment Portal on ServiceNow for an Italian Bank](https://emerant.net/case-studies/executive-investment-portal-servicenow-italian-bank): Banking & Financial Services: €30–40M of internal investments tracked - [Offline Investor Relations App for a Global Pharmaceutical Company](https://emerant.net/case-studies/offline-investor-relations-app-global-pharmaceutical-company): Life Sciences: ~350 slides migrated into structured data - [AI Invoice Processing Automation](https://emerant.net/case-studies/ai-invoice-processing-automation): Accounting & Bookkeeping: 97% of documents need no correction - [High-Volume E-Commerce Reconciliation and Accounting Automation](https://emerant.net/case-studies/high-volume-ecommerce-reconciliation-accounting-automation): E-commerce Operations: < 2 min to reconcile and book a full month - [Multi-Channel Payment Reconciliation and Accounting Import Automation](https://emerant.net/case-studies/multi-channel-payment-reconciliation-accounting-import): Accounting & Bookkeeping: 600 invoices booked in a single monthly run - [ERM Platform for Road Construction](https://emerant.net/case-studies/erm-platform-road-construction): Construction & Infrastructure: < 1 day management reporting, down from 30 - [Bank Reconciliation Automation](https://emerant.net/case-studies/bank-reconciliation-automation): Accounting & Bookkeeping: ~90% of transactions auto-reconciled and posted - [RPA Bank Statement Processing Automation](https://emerant.net/case-studies/rpa-bank-statement-processing-automation): Accounting & Bookkeeping: ~9 working days a month back - [Timesheet Fraud Detection for a Metro Construction Consortium](https://emerant.net/case-studies/timesheet-fraud-detection-metro-construction-consortium): Construction & Infrastructure: 14% of reviewed staff flagged for clocking fraud - [AI-Powered Student Admissions Validation for an Italian University](https://emerant.net/case-studies/ai-powered-student-admissions-validation-italian-university): Education: ~20,000 admissions validated a year - [On-Premise AI Internal Audit Assistant](https://emerant.net/case-studies/on-premise-ai-internal-audit-assistant): Public Sector: ~80% less auditor time per control plan - [EU Grant Expense Verification Automation for an Italian Region](https://emerant.net/case-studies/eu-grant-expense-verification-automation-italian-region): Public Sector: 3 evidence sources cross-checked per project - [KYC and AML Case Management Platform for a UK Compliance Practice](https://emerant.net/case-studies/kyc-and-aml-case-management-platform-uk-compliance-practice): Professional Services: 13 steps in every KYC case workflow - [ESG Compliance Intelligence Platform](https://emerant.net/case-studies/esg-compliance-intelligence-platform): Investment & Real Assets: €150M IFC facility the platform protects - [Power BI Executive Reporting on a Custom ERP for a Fruit Processor](https://emerant.net/case-studies/power-bi-executive-reporting-custom-erp-fruit-processor): Manufacturing: 4 reporting areas in one model - [Shipping Document Processing with UiPath for an Industrial Distributor](https://emerant.net/case-studies/shipping-document-processing-uipath-industrial-distributor): Supply Chain Management: 5–6 documents split from every scanned batch - [Bank Statement Download Automation](https://emerant.net/case-studies/bank-statement-download-automation): Accounting & Bookkeeping: 70+ client companies covered, twice a month - [Hail Claim Payment Automation for an Italian Insurer](https://emerant.net/case-studies/hail-claim-payment-automation-italian-insurer): Insurance: 4 controls before every payment - [Client Onboarding Portal with Dataverse for a UK Accountancy Firm](https://emerant.net/case-studies/client-onboarding-portal-dataverse-uk-accountancy-firm): Accounting & Bookkeeping: 1 secure portal: details, ID and case chat - [Email Triage and Agent-Assist Automation for a Car Rental Company](https://emerant.net/case-studies/email-triage-agent-assist-automation-car-rental-company): Retail Customer Service: 5 request types automated - [Finance Automation Strategy for an Independent School](https://emerant.net/case-studies/finance-automation-strategy-independent-school): Education: 20 h → 1 h weekly finance work - [Automated In-Flight Wifi Refund Processing for a UK Airline Group](https://emerant.net/case-studies/automated-in-flight-wifi-refund-processing-uk-airline-group): Retail Customer Service: 1 dedicated mailbox as the trigger - [Automated Patient Discharge Communications from Clinical Coding for a UK Healthcare Provider](https://emerant.net/case-studies/automated-patient-discharge-communications-from-clinical-coding-uk-healthcare-provider): Healthcare: 3 care details in every communication - [Vendor Sub-Contractor Document Processing Automation](https://emerant.net/case-studies/vendor-sub-contractor-document-processing-automation): 4 sub-contractor document types automated - [Corporate Brand Strategy and Positioning for a Security Group](https://emerant.net/case-studies/corporate-brand-strategy-security-group): Security Services: 2 brands repositioned for global markets ## Industries - [Banking & Financial Services](https://emerant.net/industries/banking): High-volume, heavily regulated back-office work where the audit trail is not optional. - [Banking Operations](https://emerant.net/industries/banking-operations): Aligning regulatory mandates with processes that can actually be run at volume. - [Customer Lifecycle Management](https://emerant.net/industries/customer-lifecycle): Onboarding, servicing and offboarding, without the manual re-keying in between. - [Governance, Risk & Compliance](https://emerant.net/industries/grc): Evidence collected as the process runs, rather than assembled the week before an audit. - [Lending](https://emerant.net/industries/lending): Application through to servicing, with the decision points documented and reviewable. - [Payments](https://emerant.net/industries/payments): Exception handling and reconciliation: the part of the payments lifecycle that still burns people. - [Insurance](https://emerant.net/industries/insurance): Claims and underwriting work where the document is unstructured and the deadline is contractual. - [Property & Casualty](https://emerant.net/industries/property-casualty): Volume claims where cycle time is the product. - [Life Insurance](https://emerant.net/industries/life-insurance): Long-lived policies, long-lived data, and the migrations that come with them. - [Claims Processing](https://emerant.net/industries/claims-processing): Intake, validation, routing and settlement, measured end to end rather than per queue. - [Manufacturing](https://emerant.net/industries/manufacturing): Where the plant floor is already instrumented and the back office is still on spreadsheets. - [Production Optimization](https://emerant.net/industries/production-optimization): Scheduling, changeover and yield, connected to the systems that plan them. - [Quality Control](https://emerant.net/industries/quality-control): Inspection records and non-conformance handling that survive a customer audit. - [Supply Chain Management](https://emerant.net/industries/supply-chain-management): Supplier data, purchase order exceptions and the visibility nobody has by default. - [Logistics & Supply Chain](https://emerant.net/industries/logistics): Document-heavy, deadline-driven work spread across carriers, customs and customer systems. - [Freight Operations](https://emerant.net/industries/freight-operations): Booking, documentation and status reconciliation across carrier systems. - [Customs & Trade Compliance](https://emerant.net/industries/customs-and-trade): Declarations and classification, where an error is a fine rather than a rework. - [Warehouse Operations](https://emerant.net/industries/warehouse-operations): Inventory accuracy and the paperwork that follows every movement. - [Healthcare](https://emerant.net/industries/healthcare): Administrative load that takes clinical staff away from clinical work. - [Patient Care Management](https://emerant.net/industries/patient-care): Care pathways and the coordination work that sits between them. - [Medical Records](https://emerant.net/industries/medical-records): Classification, extraction and routing under a strict access model. - [Healthcare Operations](https://emerant.net/industries/healthcare-operations): Rostering, procurement and billing: the administrative engine behind the ward. - [Retail & E-commerce](https://emerant.net/industries/retail): Seasonal volume swings that make headcount the wrong lever. - [E-commerce Operations](https://emerant.net/industries/ecommerce-operations): Order flow, fulfilment exceptions and the marketplace integrations behind them. - [Inventory Management](https://emerant.net/industries/inventory-management): Stock accuracy across channels, and the reconciliation that keeps it honest. - [Retail Customer Service](https://emerant.net/industries/retail-customer-service): Returns, disputes and order queries: high volume, low variety, high frustration. - [Energy & Utilities](https://emerant.net/industries/energy-utilities): Regulated reporting against data that lives in operational systems nobody wants to touch. - [Grid & Network Operations](https://emerant.net/industries/grid-operations): Outage handling, work order flow and asset records. - [Metering & Billing](https://emerant.net/industries/metering-and-billing): Reading validation, estimation and the exception queue behind every bill run. - [Regulatory Reporting](https://emerant.net/industries/regulatory-reporting): Fixed deadlines, traceable numbers, and evidence of how each was produced. - [Public Sector](https://emerant.net/industries/public-sector): Service delivery obligations that do not flex with the budget. - [Government Services](https://emerant.net/industries/government-services): Citizen-facing processes where the backlog is the service level. - [National Agencies](https://emerant.net/industries/federal-agencies): Cross-agency data exchange under strict access and retention rules. - [Regional & Municipal](https://emerant.net/industries/state-and-local): Small teams, wide service catalogues, and very little slack. - [High Tech](https://emerant.net/industries/high-tech): Engineering organisations whose internal operations lag their product. - [Software Development](https://emerant.net/industries/software-development): Release operations, environment management and the toil around both. - [Semiconductor Manufacturing](https://emerant.net/industries/semiconductor): Yield data, process control records and traceability at scale. - [Technology Operations](https://emerant.net/industries/technology-operations): Infrastructure, access requests and the ticket queue that never empties. - [Life Sciences](https://emerant.net/industries/life-sciences): Validated environments where a change needs evidence before it ships. - [Clinical Trials](https://emerant.net/industries/clinical-trials): Site data collection and reconciliation under a validated change process. - [Regulatory Compliance](https://emerant.net/industries/regulatory-compliance): Submission assembly and the audit trail behind every document in it. - [Research & Development](https://emerant.net/industries/research-and-development): Instrument data pipelines and the analysis work queued behind them. - [Telecom](https://emerant.net/industries/telecom): Network operations and billing, both running at a volume where percentages are expensive. - [Network Operations](https://emerant.net/industries/network-operations): Fault detection, dispatch and the manual steps between them. - [Telecom Customer Service](https://emerant.net/industries/telecom-customer-service): Provisioning queries, faults and disputes at consumer volume. - [Billing & Revenue Operations](https://emerant.net/industries/billing-operations): Rating exceptions, credits and the reconciliation nobody sees until it breaks. - [Professional Services](https://emerant.net/industries/professional-services): Firms whose product is other people's back office: accounting, payroll and compliance work run at volume for a portfolio of clients. - [Accounting & Bookkeeping](https://emerant.net/industries/accounting-services): Statement collection, invoice capture, reconciliation and month-end close, repeated per client company. - [Education](https://emerant.net/industries/education): Schools, nurseries and training providers, where the finance and admin cycle is usually held by one or two people. - [Construction & Infrastructure](https://emerant.net/industries/construction): Mechanisation, technical operations and procurement, still largely run on paper and site-level spreadsheets. - [Investment & Real Assets](https://emerant.net/industries/investment-management): Asset owners and investment groups reporting to lenders and to regulation on portfolios they do not operate day to day. - [Security Services](https://emerant.net/industries/security-services): Physical security and monitoring operations, where scale is measured in sites and response times rather than transactions. ## Business functions - [Finance & Accounting](https://emerant.net/functions/finance): Month-end that runs on overtime, and a control environment that has to hold anyway. - [Executive & Board Reporting](https://emerant.net/functions/executive-reporting): The numbers a CEO, CFO or board asks for, drawn from live systems instead of assembled by hand. - [Human Resources](https://emerant.net/functions/human-resources): Onboarding, payroll input and case handling: high volume at exactly the wrong moments. - [Operations](https://emerant.net/functions/operations): The function that absorbs every other function's exceptions. - [Information Technology](https://emerant.net/functions/it): Access requests, environment work and a ticket queue that is mostly repetition. - [Customer Service & Contact Centre](https://emerant.net/functions/customer-service): Self-service where it genuinely helps, and better tooling behind the agents where it does not. - [Procurement](https://emerant.net/functions/procurement): Supplier onboarding and purchase-to-pay, where the control requirements are real. - [Supply Chain](https://emerant.net/functions/supply-chain): Planning and execution across systems that were never designed to talk to each other. - [Risk, Compliance & Audit](https://emerant.net/functions/legal-and-compliance): Obligations with fixed dates and evidence requirements that outlive the people who met them. - [Quality Assurance & Testing](https://emerant.net/functions/quality-assurance): Regression coverage for processes whose failure is quiet and expensive. - [Marketing](https://emerant.net/functions/marketing): Campaign operations, data hygiene and the reporting nobody wants to assemble by hand. ## Outcomes - [Cut cycle time](https://emerant.net/outcomes/cut-cycle-time): The same work, finished in hours instead of days. - [Absorb volume without headcount](https://emerant.net/outcomes/absorb-volume-without-headcount): Growth that does not translate into a bigger back office. - [Remove manual handoffs](https://emerant.net/outcomes/remove-manual-handoffs): No more re-keying between systems that were never connected. - [Pass an audit](https://emerant.net/outcomes/pass-an-audit): Every step traceable to its source, without assembling evidence by hand. - [Cut error rates](https://emerant.net/outcomes/cut-error-rates): Fewer corrections downstream, because the cause was fixed upstream. - [Free specialist capacity](https://emerant.net/outcomes/free-specialist-capacity): Expensive people doing the work only they can do. ## Technology - [Robotic process automation](https://emerant.net/technology/robotic-process-automation): Software robots driving the systems that have no API worth using. - [UiPath Platform](https://emerant.net/technology/uipath): UiPath's automation platform: robots, orchestration, document AI and apps. - [OpenRPA](https://emerant.net/technology/openrpa): Open-source RPA for Windows desktop and browser automation. - [AutoHotkey](https://emerant.net/technology/autohotkey): Free scripting language for Windows desktop automation. - [SikuliX](https://emerant.net/technology/sikulix): Visual automation using image recognition. - [TagUI](https://emerant.net/technology/tagui): Open-source RPA tool for web and desktop tasks. - [taskt](https://emerant.net/technology/taskt): Free, open-source RPA for Windows. - [UI.Vision RPA](https://emerant.net/technology/uivision): Browser automation and web scraping extension. - [Playwright](https://emerant.net/technology/playwright): Browser automation engine behind our own RPA activities. - [Robot Framework](https://emerant.net/technology/robot-framework): Open-source automation framework for desktop and legacy applications. - [Intelligent document processing](https://emerant.net/technology/intelligent-document-processing): Classification, extraction and validation for the documents a process actually receives. - [PaddleOCR](https://emerant.net/technology/paddleocr): Open-source multilingual OCR toolkit. - [Google Document AI](https://emerant.net/technology/google-document-ai): Google Cloud document AI for splitting, classifying and extracting structured data. - [Tesseract OCR](https://emerant.net/technology/tesseract-ocr): Open-source OCR engine for on-premise text recognition. - [OpenCV](https://emerant.net/technology/opencv): Computer vision library for screen and image recognition. - [Process mining](https://emerant.net/technology/process-mining): Reconstructing the real process from the event logs your systems already write. - [Celonis](https://emerant.net/technology/celonis-platform): Process mining platform for event-log reconstruction at enterprise scale. - [Agentic AI](https://emerant.net/technology/agentic-ai): Models given a bounded tool surface and a logged trail of everything they did. - [Microsoft Copilot](https://emerant.net/technology/microsoft-copilot): Microsoft's AI assistant across Microsoft 365. - [AnythingLLM](https://emerant.net/technology/anythingllm): Self-hostable document chat and knowledge base. - [Workflow orchestration](https://emerant.net/technology/workflow-orchestration): The coordination layer that knows what ran, what failed and what to do next. - [n8n](https://emerant.net/technology/n8n-workflow): Self-hostable workflow automation with a large integration catalogue. - [Camunda](https://emerant.net/technology/camunda-platform): BPMN process orchestration for long-running, auditable workflows. - [Windmill](https://emerant.net/technology/windmill-workflows): Open-source workflow engine and script runner for developers. - [Apache Airflow](https://emerant.net/technology/apache-airflow): Open-source orchestration for data engineering pipelines. - [System integration](https://emerant.net/technology/system-integration): Interfaces treated as products, with owners, versions and error contracts. - [Microsoft Dynamics 365](https://emerant.net/technology/microsoft-dynamics): Microsoft's ERP and CRM applications. - [Python](https://emerant.net/technology/python): General-purpose language for custom algorithms, integrations and data work. - [SAP](https://emerant.net/technology/sap): Enterprise ERP automated through SAP GUI and integration. - [Salesforce](https://emerant.net/technology/salesforce): CRM integrated through its API and UI automation. - [Esker](https://emerant.net/technology/esker): Cloud accounts payable platform connected to the ERP. - [Microinvest Delta Pro](https://emerant.net/technology/microinvest): The most widely used accounting software in Bulgaria, automated through our own connectors. - [Stripe](https://emerant.net/technology/stripe): Payment processor whose payouts we reconcile to orders and bank lines. - [PayPal](https://emerant.net/technology/paypal): Wallet payments reconciled into the books. - [Wise](https://emerant.net/technology/wise): Multi-currency account exports reconciled into the books. - [Xero](https://emerant.net/technology/xero): Cloud accounting automated where its own bank rules stop scaling. - [AJUR](https://emerant.net/technology/ajur): Bulgarian accounting software, fed through its native import format. - [Infor ERP](https://emerant.net/technology/infor): ERP where validated document data is entered by robots. - [Enverus EnergyLink](https://emerant.net/technology/enverus-energylink): Oil and gas invoicing and revenue platform. - [GoCardless](https://emerant.net/technology/gocardless): Direct debit collection connected to the accounting system. - [DocuSign](https://emerant.net/technology/docusign): E-signature inside onboarding and billing flows. - [Paysera](https://emerant.net/technology/paysera): Payment account whose statements are reconciled into the books. - [CoinGate](https://emerant.net/technology/coingate): Crypto payment processor reconciled to orders and bank payouts. - [Kraken](https://emerant.net/technology/kraken): Crypto exchange whose settlements are matched by transaction code. - [Darktrace](https://emerant.net/technology/darktrace): Security alerts enriched and triaged by robots. - [VirusTotal](https://emerant.net/technology/virustotal): Threat intelligence lookups inside security automations. - [Twenty CRM](https://emerant.net/technology/twenty-crm): Open-source CRM we can self-host, extend and connect to the rest of the stack. - [Cloud platforms](https://emerant.net/technology/cloud-platforms): The infrastructure under everything else, provisioned as code and costed honestly. - [Microsoft Azure](https://emerant.net/technology/microsoft-azure): Microsoft's cloud platform for compute, data and AI services. - [Microsoft 365](https://emerant.net/technology/microsoft-365): Microsoft's productivity suite: Office apps, mail, storage and Teams. - [Docker](https://emerant.net/technology/docker): Containers for self-hosted and on-premise deployments. - [Google Drive](https://emerant.net/technology/google-drive): Shared workspace for inputs, configuration and outputs. - [MinIO](https://emerant.net/technology/minio): S3-compatible object storage you can host yourself. - [nginx](https://emerant.net/technology/nginx): Web server and reverse proxy. - [GitHub Actions](https://emerant.net/technology/github-actions): Continuous integration and delivery. - [Sentry](https://emerant.net/technology/sentry): Error tracking for the applications we build. - [Prometheus](https://emerant.net/technology/prometheus): Metrics collection for self-hosted systems. - [Low-code platforms](https://emerant.net/technology/low-code-platforms): Fast internal tooling, with a clear point at which we say it has outgrown the platform. - [Microsoft Power Platform](https://emerant.net/technology/microsoft-power-platform): Power Apps, Power Automate and Dataverse: Microsoft's low-code stack on one tenant. - [Baserow](https://emerant.net/technology/baserow-database): Open-source no-code database platform. - [ServiceNow](https://emerant.net/technology/servicenow): Enterprise workflow platform extended with custom modules. - [Data & analytics](https://emerant.net/technology/data-and-analytics): The measurement layer that makes an automation claim checkable. - [Microsoft SQL Server](https://emerant.net/technology/microsoft-sql-server): Relational database behind many accounting and ERP systems. - [PostgreSQL](https://emerant.net/technology/postgresql): Open-source relational database for platforms and audit logs. - [Microsoft Fabric](https://emerant.net/technology/microsoft-fabric): Microsoft's unified data platform for analytics. - [ArcadeDB](https://emerant.net/technology/arcadedb): Multi-model database for graph, vector and full-text retrieval. - [Redis](https://emerant.net/technology/redis): In-memory store for queues and caching. - [Grafana](https://emerant.net/technology/grafana): Dashboards for system and usage monitoring. - [Software development](https://emerant.net/technology/software-development): Custom applications, portals and back ends for when no platform fits. - [Node.js](https://emerant.net/technology/nodejs): JavaScript runtime for client portals, APIs and extraction engines. - [JavaScript](https://emerant.net/technology/javascript): Rules engines and custom logic inside our workflows. - [TypeScript](https://emerant.net/technology/typescript): Typed JavaScript for the platforms we build. - [React](https://emerant.net/technology/react): Front-end library for business applications. - [Vite](https://emerant.net/technology/vite): Front-end build tooling. - [Tailwind CSS](https://emerant.net/technology/tailwind-css): Utility-first CSS for consistent interfaces. - [AngularJS](https://emerant.net/technology/angularjs): Front-end framework used inside ServiceNow portals. - [VB.NET](https://emerant.net/technology/vb-net): The .NET language inside UiPath workflows. - [PHP](https://emerant.net/technology/php): The language behind much of the web, still the right tool for a lot of it. - [Vue](https://emerant.net/technology/vue): Readable JavaScript framework for interfaces. - [Strapi](https://emerant.net/technology/strapi): Open-source headless CMS on Node.js. - [Payload CMS](https://emerant.net/technology/payload-cms): Code-first headless CMS built on Next.js and TypeScript. - [Lovable](https://emerant.net/technology/lovable): AI app builder that turns a description into a working web app. - [AI models](https://emerant.net/technology/ai-models): The language models we build with, hosted or on your own hardware. - [OpenAI GPT](https://emerant.net/technology/openai-gpt): OpenAI's large language models, used through the API. - [Ollama](https://emerant.net/technology/ollama): Runs open-weight language models on your own hardware. - [Gemma](https://emerant.net/technology/gemma): Google's open-weight language models, run on-premise. - [vLLM](https://emerant.net/technology/vllm): High-throughput serving for open-weight models. - [Claude](https://emerant.net/technology/claude): Anthropic's Claude models, used through the API and in our own engineering. - [Google Gemini](https://emerant.net/technology/gemini): Google's multimodal models, strong on long documents and images. - [Qwen](https://emerant.net/technology/qwen): Alibaba's open-weight model family, from small to very large. - [Grok (xAI)](https://emerant.net/technology/grok): xAI's Grok models, available through an API. - [DeepSeek](https://emerant.net/technology/deepseek): Capable open-weight general and reasoning models. - [MiniMax](https://emerant.net/technology/minimax): Open-weight models with very long context windows. - [NVIDIA NIM](https://emerant.net/technology/nvidia-nim): Containerised inference microservices for running models on NVIDIA GPUs. ## Partners - [Microsoft](https://emerant.net/partners/microsoft): Global technology leader providing enterprise software, cloud services, and business solutions. - [UiPath](https://emerant.net/partners/uipath): Leading enterprise RPA platform for intelligent process automation. - [n8n](https://emerant.net/partners/n8n): Fair-code workflow automation tool for technical teams. - [OpenAI](https://emerant.net/partners/openai): AI research and deployment company behind the GPT model family. - [Google](https://emerant.net/partners/google): Google Workspace, Cloud and AI services for collaboration and automation. - [Twenty](https://emerant.net/partners/twenty): Open-source CRM, and the platform for our Timestopper app. - [Lovable](https://emerant.net/partners/lovable): AI app builder for turning an idea into a working web app. - [Nintex](https://emerant.net/partners/nintex): Business orchestration platform combining workflow, document generation and RPA. - [Appian](https://emerant.net/partners/appian): Low-code automation platform for enterprise process applications. - [Smartsheet](https://emerant.net/partners/smartsheet): Work management and automation platform for enterprise teams. - [Apify](https://emerant.net/partners/apify): Web scraping and automation platform for data extraction. - [Baserow](https://emerant.net/partners/baserow): Open-source no-code database and Airtable alternative. - [Windmill](https://emerant.net/partners/windmill): Open-source developer platform for workflows and internal tools. - [Camunda](https://emerant.net/partners/camunda): Process orchestration engine for long-running, auditable workflows. - [Celonis](https://emerant.net/partners/celonis): Process mining platform for reconstructing how work actually runs. - [Cyberware](https://emerant.net/partners/cyberware): Autonomous cybersecurity testing with SONAR-based AI for enterprise security. - [S3 Company](https://emerant.net/partners/s3-company): Sofia-based data centre services including colocation and infrastructure. - [Clolytic](https://emerant.net/partners/clolytic): Data analytics and business intelligence partner. ## Insights - [When not to use an AI agent](https://emerant.net/insights/when-not-to-use-an-agent): If the rules fit on one page and never change, an agent is an expensive way to run an if-statement. - [Your automation backlog is a list of opinions](https://emerant.net/insights/automation-backlog-evidence): Most backlogs rank candidates by who asked loudest. Event logs rank them by what they cost. - [You do not need to replace the system to fix the process](https://emerant.net/insights/legacy-integration-bridge): Most of the pain attributed to a legacy platform is actually in the gaps between platforms, and gaps are far cheaper to close than cores… - [Your invoice process is mostly exceptions](https://emerant.net/insights/invoice-exception-path): Accounts payable teams describe a clean three-way match. The event data almost always shows something else, and the difference is the… - [The hidden cost of the human handoff](https://emerant.net/insights/agent-handoff-cost): Every automation routes its hard cases to a person. How that handoff is designed decides whether the saving is real or just relocated. - [The two-week test before emerging tech enters a budget](https://emerant.net/insights/emerging-tech-budget-test): If it cannot survive one of your real processes for a fortnight, it will not survive a roadmap. - [What process mining tells you in the first 90 days](https://emerant.net/insights/process-mining-first-90-days): Usually: that the expensive problem is upstream of the one you were asked to fix. - [Bots that survive contact with production](https://emerant.net/insights/bots-that-survive-production): Every RPA failure we have inherited traces back to one of four things. ## Company - [About](https://emerant.net/about): who we are and how we work - [Approach](https://emerant.net/about/approach): the delivery method, step by step - [Tsvetan Topalov](https://emerant.net/leadership/tsvetan-topalov): Chief Executive Officer - [Ivan Manoilov](https://emerant.net/leadership/ivan-manoilov): Delivery Lead, AI Automation - [Denitsa Katsarska](https://emerant.net/leadership/denitsa-katsarska): Delivery Lead, AI & ML - [Careers](https://emerant.net/careers) - [Contact](https://emerant.net/contact) ## Optional - [Full version](https://emerant.net/llms-full.txt): every page with its summary - [XML sitemap](https://emerant.net/sitemap.xml): every URL in both languages - [Visual sitemap](https://emerant.net/sitemap) - [Privacy policy](https://emerant.net/legal/privacy) - [Terms of service](https://emerant.net/legal/terms) - [Cookie policy](https://emerant.net/legal/cookies)